The Assertive Community Treatment (ACT) Team is a comprehensive community-based treatment for individuals with severe mental illness. Northeast Counseling Services also provides a Forensic ACT team (FACT) for those individuals that may have gotten themselves involved in the legal and criminal justice system.
The ACT team consists of a group of professionals that provide psychiatry, psychiatric nursing, therapy, peer support, employment and vocational support, housing support, crisis services and general case management needs. These services are also available to its members 24 hours per day, 7 days per week, 365 days per year.
Once a member of the team, all services are provided exclusively by the team, with little need to seek services elsewhere. These services are also provided nearly 100% in the community, meaning the entire treatment team has the ability to come to its members’ homes. Group sessions are also offered as part of the program a few days per week and transportation is provided.
If other services have not been successful for you or a loved one, the ACT team may be a great option.
Forensic Assertive Community Treatment (FACT) provides the above described ACT services tailored to members with a diagnosis of serious mental illness, involved currently or having been involved with the justice system. The goal of services provided is to reduce or eliminate future criminal justice involvement.
Case managers assist clients in developing their own internal resources such as goals, dreams, and aspirations. They also provide clients with information about needed community resources and support them in using these services.
Maximizing both internal and external resources leads to a better quality of life for the client. The case managers and clients develop a productive partnership which is strengths-based and client-driven.
Case Management also provides a Behavioral Health Home Program (BHHP) to help clients improve physical health along with mental health. Each client meets with the BHHP Wellness Nurse to set a physical health/wellness goal. The Wellness Nurse and BCMs (health navigator) will guide the client in identifying the steps to achieving their goal and assist in monitoring progress. Clients work at their own pace to improve their overall wellness.
NCS's Emergency Services are available 24 hours a day, seven days a week, including holidays.
A crisis intervention team is available to help determine an individual's level of need and can include evaluations within the community if indicated.
Interventions and consultations can be done by telephone with an appropriate referral by the provider.
Please call
570-455-6385 (Hazleton )
570-735-7590 (Nanticoke)
Our staff is available to address your needs and provide a recommendation for your care.
Common Ground Decision Support Centers operate at the Hazleton, Nanticoke, and Wilkes-Barre outpatient facilities. This service allows clients to meet with a Certified Peer Specialist prior to their Medication Management visit to complete an electronic health survey. The program and health survey is designed to support shared decisions between our prescribers and clients to enhance their overall level of care and recovery. The client’s overall wellness is promoted through a program of personal medicine and power statement, with emphasis on the individual’s voice and choice.
Community & School Based Behavioral Health services are voluntary mental health services for children and adolescents.
Our teams help youth who have serious emotional or behavioral problems that affect how they function at school, home, or in the community. The goal is to teach new ways to better manage children's feelings and behaviors. Parental involvement is crucial to success.
Services are provided as needed in the school setting, in the home, or in the community during the evening, on weekends, and throughout the summer months.
Community Based Family Intervention Services provides case management services specifically to those families involved in Luzerne County Children and Youth Services. Services are not limited to individuals experiencing mental health challenges, rather any family in need. Services may range from support in securing housing needs, food security and other social determinants of health and overall linkage to resources and services in the community.
The goal of treatment is to stabilize symptoms, promote growth, and prevent hospitalization.
The Greenhouse Center Clubhouse is a program where individuals with a mental health diagnosis can gain opportunities to learn, grow, and prepare to get back into the community.
The Greenhouse's philosophy of working with members is based on the Fountain House working model. This model is grounded in the idea that members are partners in their own recovery rather than being passive recipients for treatment.
Contact Michele Mikkelsen for more information:
570-823-2819
92 S. Franklin St. Wilkes-Barre, PA 18701
Whether an individual is experiencing a mental health emergency or seeking non-emergency counseling, the Intake Department is the first contact to obtain services.
A referral can be made to Northeast Counseling by the individual themselves, or anyone identifying a person in need, such as: family, a friend, primary doctor, or other agency’s like Probation, or Children and Youth Services.
An evaluation will assess the type of services required based on the level of distress and need. Detailed information is obtained, and appropriate referrals are made.
IBHS is available for children and adolescents who are actively attending an educational program and have a mental health diagnosis.
Services are provided in the home, school or community. Each child is evaluated by a psychiatrist or licensed psychologist to determine eligibility and specific needs of the service.
Services may be provided by a Behavior Consultant, Mobile Therapist and/or Behavioral Health Technician, able to address both clinical and behavioral needs of the youth, while modeling intervention for both families and school personnel.
Services are provided in accordance with Pennsylvania CASSP principles emphasizing family and community involvement, and our understanding of resiliency within our youth population.
NCS provides outpatient therapy services to adults, as well as children and adolescents in need.
Along with the therapists, we employ psychiatrists, Physician Assistants, Registered Nurses, Certified Peer Specialists, Schedulers, Receptionists, as well as Liability and Clerical Staff, all who work harmoniously to produce a strong team effort. This family of professionals encompasses a broad array of clinical expertise.
As part of the treatment delivered to the children and adolescents, we offer services in many of the schools, working collaboratively with the guidance counselors and teachers. We are also called upon to assist in those tragic situations of loss to assist students and teachers to process their grief.
- Conyngham Care Center is an 18-bed licensed personal care home in Drums, PA which provides a safe, humane, and comfortable residential setting for adults who require assistance beyond the basic necessities of food and shelter but who don’t need hospitalization or skilled or intermediate nursing care.
- Franklin Street Personal Care Home is an 8-bed licensed personal care home in Wilkes Barre, PA which provides residential services as listed above. This residential service is specialized in often supporting those individuals transitioning back into the community after long-term state hospitalization.
Personal care services provided at the home include:
- Assistance with personal hygiene
- Instruction in daily living skills
- Medication monitoring and assistance
- Financial management and budgeting
- Representative payee services · Laundry services
- Meal services in accordance with residents’ nutritional requirements and preference
SENIOR PEER COUNSELING provides senior citizens with a trained volunteer counselor to provide assistance with emotional support and encouragement to those who are experiencing life changes that often accompany aging.
Seniors typically use counseling to discover ways to deal with grief, loss, physical limitations, financial issues, mild depression, family relationships, loneliness, isolation, housing situations, anxiety, change in cognitive function, and caregiving for a spouse.
Peer Counselors serve this population in the individuals’ homes one on one.
The Pennsylvania Student Assistance Program (SAP) is a systematic team process used to mobilize school resources to remove barriers to learning.
The primary goal of the Student Assistance Program is to help students overcome these barriers so that they may achieve, advance, and remain in school.
“Transitions” is a program for those who desire to gain back skills and activities lost due to mental health issues.
Our programs meet in group settings, giving you the chance to practice those skills you learn. We help you to be the best person you can be.
Whether you want to learn to make a hamburger, learn a trade, get your GED, make friends, learn to live within your means, or stay healthy, Transitions is the program for you.
The Young Adult Wellness Initiative is a community-based program for transitional-age youth (16-25 years old) designed to improve and expand access to appropriate services and supports. Linkages can include resources which are trauma-informed, culturally competent, client-centered, and evidence-based treatments.